Privacy & Cookies Policy

1. Introduction

Welcome to Bloom Bright Nursery (BBN). This Privacy and Cookies Policy sets out the privacy and cookies policy of Bloom Bright Nursery, whose registered address is at P.O. Box 37885, Dubai, United Arab Emirates.

By providing your personal information to BBN, you consent to the collection and use of it and any other information provided to BBN in accordance with this Privacy Policy.

At BBN, we are committed to the privacy and security of our clients' data, particularly the sensitive information concerning children and their families. This Privacy Policy provides detailed information on how your data is collected, used, and protected.

2. Data Controller

The data controller for your personal information is Bloom Bright Nursery, P.O. Box 37885, Dubai, United Arab Emirates.

3. Personal Data Processing Purposes

To manage administrative operations.
To facilitate effective communication.
To provide accurate, current and complete information about yourself as prompted by the relevant registration form and child portal.
To maintain and promptly update the child portal to keep it fully up to date.
To conduct marketing activities.
To provide high-quality childcare.
To record calls for training and quality control purposes.
To monitor and ensure health and safety.
To support educational activities and development.
To deliver our services effectively.
To manage billing and invoicing processes.
To carry out targeted marketing efforts.
To engage in business development activities.
To ensure website functionality and performance.
To enhance user experience and satisfaction.
To support marketing initiatives.
To manage recruitment processes.
To process job applications and assess suitability.
To comply with applicable law and regulation.

4. Personal Data We Process

Within the context of your use of our services and your navigation of our website, BBN processes several categories of data. This data originates from:

Information you provide when registering your child, updating contact information, or interacting with our team.
Information resulting from your use of our services, including interactions with staff and site navigation.

4.1 Parents’ Personal Data

Names, contact information, nationality, addresses, email addresses, phone numbers, ID (passport, driver’s license, emirates ID, other ID badge), visa
Employment details, employer names

4.2 Children’s Personal Data

Names, dates of birth, gender, nationality, address, birth certificate, Emirates ID, passport, visa, photo, class
Medical data (allergies, pathologies, doctors, treatments, reports, prescriptions, vaccination booklet, insurance), diet type
Emergency contacts

4.3 Clients’ Personal Data (B2B)

Names, contact information, company details, job titles
Business details, interactions, communication records

4.4 Prospects’ Personal Data

Names, contact information, company details, job titles
Business details, interactions, communication records

4.5 Website Visitors’ Personal Data

Browsing data (cookies, IP addresses, browser type, pages visited, time/date)
Information from contact forms or newsletter sign-ups

4.6 Applicants’ Personal Data

Names, contact information, addresses, email addresses, phone numbers
CVs, cover letters, employment history, education, references
Application data (position, dates, interview notes)

5. Cookies

We use authentication, security, location, functionality, analytics, and advertising cookies. You can manage your cookie preferences via our consent management platform. Blocking cookies may affect your experience. For more information, visit allaboutcookies.org.

6. Promotion Rules

Promotions are subject to specific rules. Entrants must be at least 21 years old. Only one entry per person/household. TBN reserves the right to cancel or substitute prizes. Winners are chosen at random and notified in writing. Prizes are non-transferable and non-negotiable. By entering, you agree to participate in promotional activity and consent to publication of your name and photo. TBN excludes liability except for death or personal injury due to negligence.

7. Legal Basis and Aims

Service contract: Processing is necessary to fulfill our educational and caregiving services.
Legitimate interest: Improving services, protecting children, efficient management.
Consent: For marketing, cookies, and job applications.
Legal obligations: Adhering to UAE law regarding childcare and education.

8. Recipients of Data

Data may be shared with service providers (IT, educational software) bound by data protection obligations. Subcontractors include HubSpot Inc., LittleLives Inc., Microsoft Corporation, Acronis, Google LLC, Zapier Inc, and cookies partners.

9. Data Retention and Deletion

Data is retained for the duration of enrollment plus one year, or as required by law. Data for other users is retained as needed. Longer retention may apply if required by law or for legal defense. Deletion follows regulations and data is backed up for integrity.

10. Data Subject Rights

Access, correct, delete, limit, or object to processing
Data portability
Withdraw consent
Right to complain to the Data Office under UAE PDPL

11. Data Security

SSL encryption
Secure storage
Restricted access to authorized personnel
Internal audits and reviews

12. Data Localization

All servers are in the UAE. Data may be transferred abroad with safeguards in place, such as contractual clauses under UAE PDPL.

13. Contact Information

To change your information or exercise your rights, update your info on the Child Portal or contact us:

Email: privacy@bloombrightnursery.ae
Post: DPO, Bloom Bright Nursery, P.O. Box 37885, Dubai, United Arab Emirates

14. Updates to this Policy

This Privacy Policy may be updated periodically. The latest version will always be posted on our website. Last updated: 7 August 2025.